Ovation Gear

FAQ 0

Getting Started 0

Social Media 2

• What are your different social media outlets?
• Will you share my picture on social media?

Factory Seconds 4

• What is a Factory Second or Oops products?
• Can you tell me what the flaw is in a Factory Second before I buy it?
• Can I place an order for a Factory Second over the phone?
• What if my Factory Second bag isn't functional?

Our Policies 4

• Do you offer any group discounts?
• Do you offer your products wholesale?
• Can I find your products in stores locally?
• What forms of payments do you accept?

Shipping Information 5

• How long will it take for my order to ship?
• What different shipping options do you offer?
• Do you offer expedited shipping services?
• Will I get a tracking number once my order has shipped?
• Do you offer international shipping?

General Information 4

• Can my Ovation Gear items be personalized?
• How does the USB ports on your bags work?
• What is the warranty on your products?
• Do you have replacement parts available for your products?

Performance Bags 3

• How many costumes will each Performance Bag hold?
• What are the dimensions of the Performance Bags?
• How do I assemble my Performance Bag?

Gear Duffel & Gear Backpack 0

Garment Bags 2

• What are the differences in your garment bags?
• Where can I get more ID Cards for our Garment Bags?

Privacy Screens & Curtains 3

• Will the Privacy Screens work with another brand of bag?
• Will the Privacy Curtains work on another brand of bag?
• Attaching your Privacy Screens & Curtains

Folding Mirror 4

• What material is your Folding Mirror made out of?
• What are the dimensions of your Folding Mirror?
• Why is your mirror acrylic and not glass?
• How many different ways can I use my mirror?

Replacement Parts & Repairs 1

• I have lost part of my rack, do you have replacements?

Your order 4

• How can I check the status of my order?
• Where can I find the tracking number for my order?
• I need to cancel my order, is that possible?
• I placed an order, but need to make changes or add to it.

Returns & Refunds 3

• What is your return policy?
• How long after sending back my return will I get my refund?
• Can you send me a label to ship back my return?

Shipping FAQs 0

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0