As long as your order is still in the "Awaiting Fulfillment" stage and has not actually shipped, you can cancel your order for any reason. Once your order has actually shipped and left our warehouse, we are no longer able to cancel it, and it would fall under our return policy at that point.
If you need to cancel your order, please send an e-mail to info@ovationgear.com or call us at 1-888-353-9916.